No data
The app shows no keywords, or the Keyword Hero property in Google Analytics is empty. Work through these checks in order. They are ordered by how often each one is the cause.
1. Has enough time passed?
Section titled “1. Has enough time passed?”Keyword Hero processes complete days only, once a day.
- In the app: first data within 24 hours of setup.
- In Google Analytics: up to 24 hours after that, because Google processes the upload on its own schedule.
If setup was less than 48 hours ago, wait. Data freshness explains the timing.
2. Are you looking in the right place?
Section titled “2. Are you looking in the right place?”The keywords are not in your original Google Analytics property, and will not be. They are in the app, and in a separate property called Keyword Hero property (GA4) – your property name.
Open the project in the app and choose View in Google Analytics, at the bottom left. That opens the right property with the right report. Opening the property directly shows a report without the Keyword Hero dimensions until you save the report.
3. Is the setup complete?
Section titled “3. Is the setup complete?”Open the project’s Configure button and go through the five steps. A setup that was left before the last step has no property to upload to. In particular:
- Is a Search Console property selected for every hostname? See Add Search Console.
- Was the Keyword Hero property created? See Cannot create the property.
4. Is there organic traffic in the selected period?
Section titled “4. Is there organic traffic in the selected period?”Check your original property for organic Google sessions in the same days. A new website, or a data stream that receives no organic traffic, has nothing to match. In the app, also make sure that the date picker does not start before your setup date, unless you have loaded historical data.
Still nothing?
Section titled “Still nothing?”If setup was more than 48 hours ago and the app is still empty, use the contact widget in the app, or write to support@keyword-hero.com with:
- The domain as shown in Keyword Hero
- The email address of the Google account you set it up with
- When you completed the setup
